Shipping policy

Shipping Policy

Last updated: June 10, 2026

At Amelier Dupont, we are committed to providing a smooth, reliable, and transparent shipping experience for every order.

Free Worldwide Delivery

We proudly offer free worldwide delivery on all orders.

Order Processing Time

All orders are processed within 1–3 business days. Please note:

  • Orders are not processed or shipped on weekends or public holidays.
  • During high-demand periods, processing times may be slightly extended.

Estimated Delivery Time

Once your order has been processed and dispatched, estimated delivery time is typically 5–11 business days, depending on your location.

Total Delivery Time

The total estimated delivery time is: 1–3 business days for processing plus 5–11 business days for shipping This means most orders arrive within approximately 6–14 business days.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, where available. Please allow a short period for tracking updates to appear after dispatch.

Customs, Duties, and Taxes

All customs duties, import taxes, and related fees are included in your order total. You will not be charged any additional customs fees, import duties, or hidden delivery costs upon arrival.

Delivery Delays

While we do our best to ensure timely delivery, delays can occasionally occur due to:

  • customs clearance procedures
  • carrier delays
  • weather disruptions
  • high seasonal demand
  • incorrect or incomplete shipping details

If any shipping issue occurs, our team will work directly to help resolve it and support you until the matter is addressed.

Incorrect Shipping Information

Please make sure your shipping address is correct at checkout. If an order is delayed, returned, or cannot be delivered due to an incorrect or incomplete address provided by the customer, we will do our best to assist in resolving the issue.

Lost, Damaged, or Delayed Packages

If your order is lost, damaged, or significantly delayed in transit, please contact us at contact@amelierdupont.com as soon as possible. Please include:

  • your order number
  • a brief description of the issue
  • photos, if applicable

We will review the issue and work with you toward an appropriate resolution. Our team is committed to supporting you and resolving shipping-related problems as quickly as possible.

Contact Us

If you have any questions about shipping or delivery, please contact:

Amelier Dupont Email: contact@amelierdupont.com